Robert McDougall

November... cool mornings, frost on the ground, and Thanksgiving! I am so thankful this month. I'm thankful to God for my family, for getting to watch my kids grow and stretch their wings into adulthood, and for this business! Mark Twain said, "Find a job you enjoy doing, and you will never have to work a day in your life," and that is so true. I love what we do here, and how we serve and protect our customers! If you don't have an insurance agency that you love, then grab your declarations pages off your current insurance carrier website and email them over... let us see what we can do for you! By the way, if you were born in the 40's, 50's or 60's, did you know we offer a FREE Healthcare Review Appointment? It's a good idea to just look over everything at least once a year, and we do it for free. Give our office a call and let's get that set up for you today.

Also, if you don't know it, one of my joys is helping people plan for their financial future. You can call our office and set up a FREE retirement and financial review appointment with me! My team is now able to serve you from two locations in Grand Rapids, either 2838 E Beltline Ave. NE, or 3283 East Paris Ave. SE.

Now a little about me, first I am a proud dad to six beautiful kids (ONE newly married, ONE out on his own, TWO more driving--I can hardly believe it!!). My wife and I live here in Grand Rapids. We are involved in the community and attend church on the NE side of Grand Rapids. We are passionate about foster care and adoption. We’ve fostered over ten kids in the last ten years and in the process we were blessed with three boys to adopt! (Adoption blesses both the kids and the families they are a part of.)

As I mentioned before, my career background was in finance, which I loved. But running my own State Farm Insurance agency not only lets me help people in insurance needs, but also in investing and retirement like I had done for years!

If you’re not yet one of our customers, then the question you’re here to find the answer to is, “Why should I choose to work with you?” The answer can be found in reading our reviews! Here are some direct quotes from our customers:

• incredibly helpful and knowledgeable

• helped us get better insurance (than our policy at the time) for a better price

• was primarily looking for savings - which I found here - but also received much more personal service than my previous provider

• met and exceeded all of my expectations when it comes to professionalism, care, time, and saving money

• never felt pushed to buy something and felt as though they genuinely cared about my wants and needs

• they made the process of starting a home and auto bundle so smooth and answered all of my questions

• easy to talk to and they answer any of your questions

• great friendly customer service

• explained what my policies cover in a way that I can understand

• highly recommend this incredibly professional, caring team

• he walked me through the coverages that I needed and even saved me money

• 5 Stars all the way around. With all the changes in Michigan laws it's hard to keep up with what end is up regarding insurance. Robert's office has been such a blessing to us. We were able to go into the office and have everything explained to us.

And this one, which is especially meaningful to me:

• Robert reached out to me during a particular trying part of my life. Instead of being the typical salesperson, he was empathetic, kind and listened to my needs. He provided great council and never forced a decision. His customer service and follow through is 2nd to none and you don't feel like a customer but like you are reaching out to a friend. This is why I've recommended him to everyone I've come across. If you are reading this review, I'd recommended him to you as well.

In short, my team and I are dedicated to taking care of our customers. And we don't just work with customers ALL OVER Michigan (Grand Rapids and nearby Newaygo, Beechwood, Noordeloos, Kentwood, Wyoming, Grandville, Forest Hills, Muskegon, Walker, Ada, Plainfield, Cannonsburg, Holland, Zeeland, Macatawa, Kalamazoo, Portage, Overisel, Filmore, and Comstock Park)... but we also serve Indiana and Ohio! The internet has us all living in a very small world now, doesn't it?! Customers want to work with us, even over longer distances, because our office doesn't just focus on providing you with a great value on auto insurance, home insurance, life insurance, and even business insurance--but we also provide help and support for all the expected and unexpected life milestones and bumps along the way.

Are your kids just starting to drive? Are your grands starting college soon? Heading toward retirement? We are here to support you! We pride ourselves in making a difference in the lives of our State Farm customers. But, don’t take my word for it. Read our reviews on your own. We’re proud to be known as the agency that genuinely cares!

Give us a call or stop in today. We've got a cup of coffee waiting for you! Come visit us!