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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris G

August 31, 2026

5  out of  5
rating by Chris G
"Marc made the insurance process simple, straightforward, and offered me a competitive rate. Highly recommended his service."
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Kaleb Hawkins

August 31, 2026

5  out of  5
rating by Kaleb Hawkins
"Alyssa was extremely helpful and had my concerns addressed and resolved in less than 5 minutes!"
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coleen

August 31, 2026

5  out of  5
rating by coleen
"Just insured my car and home with State Farm. The agent Tommy was very helpful answering my question.
Thanks"
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Kristi Thompson

August 31, 2026

5  out of  5
rating by Kristi Thompson
"Logan did an awesome job of adding my new vehicle to my current auto policy."
We responded:
"Oh that is so nice of you to share!! We love that you chose us to insure what’s important to you! -Robert McDougall State Farm"
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Jordyn Pallette

August 31, 2026

5  out of  5
rating by Jordyn Pallette
"Brent did a wonderful job selling me my life inheritance. He got me a great rate and plan!"
We responded:
"We really appreciate you taking the time to share your experience! -Robert McDougall State Farm"
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John Farrell

August 28, 2026

5  out of  5
rating by John Farrell
"Every time I call, they’re always there to answer any questions. I have your customer services. Excellent thank you"
We responded:
"John, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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debbie ann weaver

August 28, 2026

5  out of  5
rating by debbie ann weaver
"Always responsive, and easy to work with."
We responded:
"Thanks so much for the fantastic rating, debbie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Courtney Anderson

August 28, 2026

5  out of  5
rating by Courtney Anderson
"Mark has been awesome! He was able to save me money and get better coverage. I also like that they check in after a year and go over everything with you and make sure there’s no gaps or changes that need to be made. Highly recommend State Farm 😊"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Erika Mileskiewicz

August 27, 2026

5  out of  5
rating by Erika Mileskiewicz
"Lowest rates and super responsive! Love this place!"
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Nicole Harris

August 27, 2026

5  out of  5
rating by Nicole Harris
"Brent was super easy to work with and listened to everything I said"
We responded:
"Nicole, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grand Rapids. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Robert McDougall and Team "
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O trinity

August 26, 2026

5  out of  5
rating by O trinity
"Carson was extremely helpful and got me the best rate I have ever gotten! He made the process painless and was very informative. Very friendly easy to talk to as well. He explained everything very thoroughly and was patient and very kind. I recommend him highly and just referred my daughter in fact! If I could give him 10 stars I would!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Robert McDougall’s Team. "
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Kanden Dean

August 26, 2026

5  out of  5
rating by Kanden Dean
"Great team! Always friendly and helpful."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
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Jason Rose

August 25, 2026

5  out of  5
rating by Jason Rose
"They young lady that I have been working with was so great and helpful"
We responded:
"Thank you so much for the 5 stars, Jason! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tim Knoll

August 25, 2026

5  out of  5
rating by Tim Knoll
"Always helpful at the right price.. Go State Farm"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kayla Warren

August 24, 2026

5  out of  5
rating by Kayla Warren
"Sergio was very friendly and helpful to get me rates better than I had with another company. Saved me around $60 a month and thats even with adding an extra policy we didnt have before!"
We responded:
"Kayla, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
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hailey vella

August 24, 2026

5  out of  5
rating by hailey vella
"Carson was such a pleasure to work with, help me and my sales team out so much!!"
We responded:
"Thank you for the 5-star review, hailey! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
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msaydemott

August 24, 2026

5  out of  5
rating by msaydemott
"I have worked with various team members at the Robert McDougall office in Grand Rapids, MI throughout the years, and they all have been great! Everyone is very patient to explain insurance policy options, and assisting with claims as needed while remaining friendly and professional. I would recommend this team for your insurance needs."
We responded:
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
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Trevor Vandenberg

August 19, 2026

5  out of  5
rating by Trevor Vandenberg
"Anthony was very helpful getting me set up with State Farm!"
We responded:
"Trevor, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
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Gail Rinard

August 18, 2026

5  out of  5
rating by Gail Rinard
"She was very polite and very helpful."
We responded:
"Thank you so much for the 5-star rating, Gail! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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Cody picciandra

August 18, 2026

5  out of  5
rating by Cody picciandra
"Thanks for always being great"
We responded:
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
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Edna Beamon

August 18, 2026

5  out of  5
rating by Edna Beamon
"AWENSOME STAFF everybody that's work in the office Always polite and very helpful keep on doing good what you do good training so glade to talk with them. THANK YOU MR MCDougall"
We responded:
"Edna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Gina Bommarito

August 18, 2026

4  out of  5
rating by Gina Bommarito
"Brent was great. Answered all questions clearly and was very efficient"
We responded:
"Thank you for your review! We’re so glad to hear you had an enjoyable experience with us here on Robert McDougall’s State Farm Insurance team. "
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Terry Mitchell

August 17, 2026

5  out of  5
rating by Terry Mitchell
""Anthony was great to work with, He got me a great quote and I would refer him to anyone!""
We responded:
"Terry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Alix G

August 14, 2026

5  out of  5
rating by Alix G
"Any time I have a question the staff is so helpful and friendly. I love State Farm!"
We responded:
"Hi Alix, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
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Lusty Desire

August 14, 2026

5  out of  5
rating by Lusty Desire
"Tommy was awesome!"
We responded:
"Thanks so much for the amazing review, Lusty! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "