State Farm® Insurance Agent Robert McDougall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Francine Bianga
November 13, 2026
"Was extremely helpful, quick, and very courteous. Thank you so much. It’s not easy to get good helpful and courteous people on the phone, so I appreciate you.Bret"
"Francine, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
James Goudreau
November 13, 2026
"Great experience! Logan was very helpful and provided great insight"
"Thanks so much for the amazing review, James! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
John Hodsdon
November 13, 2026
"Excellent experience. Cristian was very knowledgeable and patient explaining options for my Auto and Homeowners insurance."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Matt S
November 11, 2026
"Logan helped me save a bunch of money on my auto insurance, it was quick and easy and he provided friendly, excellent service"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
Daniel Parker
November 10, 2026
"Logan did good"
"Daniel, thank you for the amazing review! Our Grand Rapids insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Robert McDougall, your State Farm Agent "
Bianca Jamison
November 9, 2026
"Logan at State Farm is The Best. He is consistent and he help me every step of the way. And he gave the best options to choose from based on car quality. I am Forever Grateful for his time, patience, and the Great service he provides. He represents State Farm to The Fullest. Great Job Logan, and I wish you nothing but the Best on all your endeavors. Take Care And God Bless 🥰 Sincerely, Bianca Lajoi Jamison 😘"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grand Rapids insurance team. "
Heather Mihills
November 6, 2026
"We worked with Logan and he made everything smooth and easy to open an auto insurance policy. Logan did his best to really bundle and save us so much money as compared to our policy with another provider. We could not believe the savings! Thank you Logan!"
"Heather, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Rapids. "
Hari K
November 6, 2026
"Been a customer of State Farm since 26 years, 6 years with Robert McDougall - Alyssa helped out with swapping a car insurance in a very timely manner."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
Rachel
November 5, 2026
"Logan was great to work with! Very helpful and working to get me the best deals!"
"Rachel, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grand Rapids. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Robert McDougall and Team "
Ralph Duff
November 4, 2026
"I would love to thank Christian walk for saving me so much money and how professional he is and was so courteous I will never leave State farm again because of what this young man did for me"
"Thank you so much for your kind review, Ralph! If you need insurance assistance, we are just an email or call away! - Robert McDougall, your State Farm Agent "
Rebecca Gerdes-McClain
November 4, 2026
"Quick and very clear about coverage. Highly recommend."
"We really appreciate your kind words Rebecca! Thank you so much for taking the time to share, we love helping with the coverages you need! -Robert McDougall State Farm"
Elizabeth Lehman
November 3, 2026
"Brent was fantastic! Went above and beyond!!!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert McDougall’s team. "
Johnathan Yurush
November 3, 2026
"I would like to say that the agent Brent that I dealt with today was very insightful, informational, professional, and polite, and I would recommend State Farm and that agent"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grand Rapids insurance team. "
Golden rule
November 3, 2026
"Brent Gates understood our concerns for the things that we needed to insured and saved us a ton of money! greatly appreciated"
"Thank you so much for the 5 stars, Golden! We truly appreciate your feedback and are always happy to help whenever you need us. "
Ethan Rumley
October 30, 2026
"My contact Sergio guided me through what I needed and all my available options, he was able to get me a great rate on my car!"
"Ethan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Rapids. "
Andrew Heiserman
October 30, 2026
"Robby and everybody at his office is nothing but super helpful and nice. I would recommend his office to anyone!"
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
Jordan Emmet
October 28, 2026
"Incredibly helpful!!!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
Sarah C
October 27, 2026
"Highly recommend! Don't waste your time looking around like I did. Sergio DeAndres was fantastic to work with! He went above and beyond to meet my personal needs, adding my new teen driver and saving us the most we possibly can vs other insurance companies! 10 out of 10!! ***"
"Thank you so much for the 5-star rating, Sarah! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
Abdallah Abdallah
October 27, 2026
"Advise everyone don’t deal with them. Customer service is crap. They take my money for 10 years I got a couple claims. It’s not even my fault and they start canceling my insurance some vehicles they canceled without telling me or sand anything they make me drive in the road with no insurance"
"I am so sorry you feel this way Abdallah, our agency team has enjoyed working with you through the years. We did try our best to help you figure out how to make all this work, but insurance laws in the state require certain things to be done that I know you disagree with. I would encourage you to reach out to the Department of Insurance at the State if you hope to have some changes to the law. We wish you the best - Robert McDougall State Farm"
J Heise
October 27, 2026
"Great!"
"J, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
Ajsa Redzic
October 23, 2026
"I have been with State Farm since 2019. They have been taking care of my parents for longer than that. Always such kind and caring people. Today, continued to prove that. Caleb was wonderful helping me get new polices/switch things around. Very patient and understanding. This is why I will continue my relationship with State Farm because of people like Caleb."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
Arkadiy Babayan
October 23, 2026
"Logan did an excellent job very nice and kind."
"Arkadiy, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Robert McDougall and Team "
Rachel Kane
October 21, 2026
"Great customer service. Very patient"
"Thank you so much for your kind review, Rachel! If you need insurance assistance, we are just an email or call away! - Robert McDougall, your State Farm Agent "
Fc Google
October 20, 2026
"Logan was very helpful and informative he is the reason I left progressive and opened my policy here. Made sure my policy met my needs and wants. He made sure I understood my policy and explained it slowly and openly with me by taking his time. Im looking forward Logan being my agent for years to come.
Thank you Logan"
"Fc, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
Sandra Petersen Kimble
October 20, 2026
"Knowledgeable, helpful and reliable."
"Hi Sandra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids. If you ever need help, we are just a phone call away! - Your State Farm Agent, Robert McDougall "