State Farm® Insurance Agent Robert McDougall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Logan Staley
April 23, 2026
"Great team to deal with! Willing to help however they can."
Kayla
April 23, 2026
"Sergio was very helpful amd kind took his time and helped me and my husband find something that fit for us"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Juana Soto
April 21, 2026
"Sergio De Andres es excelente en ayudar a sus clientes y es muy amable.Eso lo valoro mucho, cuando necesito algún tipo de ayuda con mis seguros el responde muy rápido y ofrece un excelente servicio."
"Juana, it's wonderful to have one of my team who is fluent in Spanish! So very glad that Sergio was able to help you both quickly and with excellence! Hope we can serve you for years to come! [TRANSLATED BY GOOGLE: ¡Es maravilloso contar con alguien en mi equipo que habla español con fluidez! ¡Me alegra muchísimo que Sergio haya podido ayudarlos con tanta rapidez y excelencia! ¡Esperamos poder seguir atendiéndolos durante muchos años más!]"
leelu leelu
April 20, 2026
"Most of the ladies I have talked to our super professional, super sweet always so helpful every time I contact my agent Miss Megan she’s always always returning my call within minutes is such a good feeling to know that I don’t have to run around and look for my agent wait for days or none of that cause God knows I’ve had my fear share of dealing with not so pleasant insurance agents, but thank God for the ladies at State Farm. They are amazing and super helpful and super professional so if you want a piece of mine, I definitely recommend."
"What a glowing review! Thank you for giving Megan the shout-out!!! I may be biased, but I really do think I have the best service team anywhere. ❤❤❤ Thanks for backing me up on that! ~ Robert McDougall State Farm"
Ladan Moshki
April 18, 2026
"They are very friendly and available all the time"
"Hi Ladan, glad you noticed! Unfortunately it seems like a lot of local insurance agents are unable to have adequate staffing so that the customer is basically **ALWAYS** sent to voicemail. Now I can't promise that will never happen with our office, but it will be pretty rare! We want to be here for you when you need us!! Thanks so much for the thoughtful review! ~ Robert McDougall State Farm"
Nick Kling
April 18, 2026
"Easy to work with and really helpful. Found the prefect plan for me."
"Thanks, Nick! So glad my team was able to find just the right solutions for you. Appreciate your review. Thank you. ~ Robert McDougall State Farm"
Sue Nelson
April 16, 2026
"Dealt with Brett this afternoon. Very knowledgeable and made sure I knew what was going on in switching insurance companies!"
"Thank you for the fantastic review, Sue! Brent is a great asset to my company, I'm glad he was able to help you make the switch!! ~ Robert McDougall State Farm"
A Good
April 16, 2026
"Brent was an amazing person to work with in getting my auto policy started and made sure my experience with them was very smooth"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Eric Couch
April 14, 2026
"Very friendly and helpful!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Robert McDougall’s Team here in Grand Rapids . "
Sergio de Andres
April 10, 2026
"Great office to work with, everyone is very friendly and helpful!"
"Thanks so much, Sergio! We are so glad you had a positive experience with us! ~ Robert McDougall State Farm"
Alma Boik
April 9, 2026
"Your agent was very helpful and professional"
"Glad to hear it, Alma. Thank you so much for taking time to give us a review. ~ Robert McDougall State Farm"
Alexis
April 8, 2026
"Dan was a great help. He was friendly and great to work with."
"We really appreciate the stars, Alexis!! Love hearing my team is great to work with! ~ Robert McDougall State Farm"
Jason Chiv
April 6, 2026
"Very informative"
"We do like to help people understand and learn, rather than just selling something, Jason. Thanks for pointing that out! ~ Robert McDougall State Farm"
Jonah Winkle
April 6, 2026
"Logan was a lifesaver! He was so attentive and got me a policy that fit my needs exactly while blowing the competition's rates out of the water. I can't say enough positive things about this office!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert McDougall’s Team. "
Catina Saffore
April 3, 2026
"Thank you Jaylen for all your help."
"Catina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Robert McDougall’s Team!"
Luke Synnack
April 2, 2026
"While it was a little odd to be matched with an agent out of Kent (when we're up in Midland and also have local agents), Robert and his team have been great to deal with especially during a recent claim experience and additional underwriting."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Grand Rapids to know that you had such a wonderful experience with us here on State Farm Agent Robert McDougall’s Team."
ClaSeguridadAlimentaria
March 31, 2026
"Sergio ha sido muy a amable y me ha explicado todo sobre el.seguro de coche muy bien"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Robert McDougall’s Team. "
Paula Mcbroom
March 31, 2026
"I can't say enough great things about this office. I needed help with something and Joanne was so kind and helpful. I have spoke with several people here and they have all been great."
"Thank you for taking the time to leave such a great review, Paula. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Troy
March 31, 2026
"Great place great service"
"Thank you for the 5-star review, Troy! Here on State Farm Agent Robert McDougall’s Team, we are proud to serve our community and appreciate your recognition. "
Roberta Thurmond
March 30, 2026
"Very helpful and nice...Thank You"
"Thank you for the fantastic review, Roberta! We are always here to help with your insurance needs here in Grand Rapids . "
O trinity
March 27, 2026
"Carson was extremely helpful and got me the best rate I have ever gotten! He made the process painless and was very informative. Very friendly easy to talk to as well. He explained everything very thoroughly and was patient and very kind. I recommend him highly and just referred my daughter in fact! If I could give him 10 stars I would!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Robert McDougall’s Team. "
Candon Dalenburg
March 24, 2026
"Sergio was great, got me just what I needed and went above and beyond."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
M J
March 20, 2026
"Prompt response and concise details all prepared. Carson was pleasant, very knowledgeable and had all the docs ready for review. He made the process (which can be tedious) actually enjoyable!"
"So glad my team was able to make your transition so nice! I love hearing this. We want to be the best insurance office you've ever been with. Thank you so much for the review! -Robert McDougall State Farm"
D. P.
March 20, 2026
"Carson was an excellent aid to me in my acquisitions of two of your insurance policies, one for my house and one for my car. He will be a credit to you and your company. May God bless you all. Darrell Pfannkuch"
"Thank you for the great review! We always aim to make the insurance process simple and straightforward for you! We appreciate you, Darrell!!! Have a great weekend. -Robert McDougall State Farm"
Jeff Klekotka
March 20, 2026
"I had a very smooth and seamless experience switching to State Farm, Tommy was very knowledgeable and personal and made everything a breeze and even saved us money! Thanks Tommy!"
"Jeff, you made our day with your wonderful comments! I'll be sure to share with Tommy. Thanks for being such a valued customer. -Robert McDougall State Farm"