State Farm® Insurance Agent Robert McDougall
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Ostrum
June 26, 2026
"Tommy went above and beyond. Everything done in a timely fashion, with excellent communication."
Jonah DeNuccio-McShane
June 26, 2026
"Great office. Great people. Anthony set me up perfectly🔥"
Sherry Hills
June 26, 2026
"I had seen great reviews about this agency so I called and spoke with Megan who put me in touch with Bruno about my car insurance and property insurance. He gave me the best quotes from anywhere else that I had gotten. He checked everything out to get me the best policies possible. I don't think anyone has ever been so thorough which saved me hundreds over other quotes and with the prices out of control around the country, we have to save every penny we can. Anyone who really wants to save money on your insurance policies needs to call Bruno from the McDougall State Farm agency in Grand Rapids, Michigan. They are simply a great agency!"
Ryan Carpenter
June 25, 2026
"Sergio was very helpful!"
Harold McDonald
June 22, 2026
"Sergio did a great job explaining coverages and next steps. He was very professional and easy to speak with."
Jason Scharlow
June 15, 2026
"I worked with Logan the last couple weeks through text bcuz I was always busy with work. Today I finally got a chance to talk to him and get a policy that I can live with. He helped me out more than just a little. With everything I've been through the last year it was nice to be able to talk to someone like Logan and get a policy I'm able to afford."
John Boos
June 12, 2026
"My Agent Alec Benton was extremely helpful if I had any questions and was always available and just the nicest person ever."
Pete Campbell
June 10, 2026
"Sergio was great and made the process of switching over my insurance super simple!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Robert McDougall’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Melinda Gould
June 5, 2026
"Tommy was a great help! Saving me a few hundred bucks. Very happy with his service!"
"Melinda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert McDougall’s Team here in our Grand Rapids office. "
Mikayla Oryszczak
June 5, 2026
"Everyone is very helpful here and works quickly to get you the coverage you need!"
"Thank you for the fantastic review, Mikayla! We are always here to help with your insurance needs here in Grand Rapids . "
Willow Green
June 4, 2026
"I have been working with Bruno for a couple years and would recommend him to anyone. I value his attention to detail and clear communication."
"Thank you for taking the time to leave such a great review, Willow. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Suzanna Grindem
May 29, 2026
"Brent Gates was absolutely wonderful to work with. He was patient, understanding, and most importantly explained it for me until I understood it. I would recommend to anyone who is looking to switch insurances, to give Brent a call. Definitely will not be disappointed!"
"Thank you for the fantastic review, Suzanna! We are always here to help with your insurance needs here in Grand Rapids . "
Brooke Anderson
May 21, 2026
"Bruno is AMAZING! He made switching SO easy! Not to mention getting us a SIGNIFICANTLY cheaper price"
"Thank you for your kind review of State Farm Agent Robert McDougall’s Team. We appreciate it!"
RIcardo Marange
May 20, 2026
"Sergio De Andres"
"Wow, thank you for the 5-star review, RIcardo! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Mason Couture
May 20, 2026
"I worked with Carson and he got me setup within an hour and was able to save $80 a month from Progressive for auto and renters. He was super helpful with the process and it worked seamlessly. I really appreciate the hard work and, “like a good neighbor, Carson was there!”"
"Mason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Briana Thomas
May 19, 2026
"Brent was super easy to talk to explained everything and got me a better policy and it's cheaper"
"Briana, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Denni Peterson
May 13, 2026
"Anthony was very polite and quick with responses. Highly recommend him."
"Denni, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Robert McDougall’s Team!"
Matthew Urquhart
May 13, 2026
"Best insurance agent in Michigan a real fighter gets good prices for his clients"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
Mary Adams
May 13, 2026
"Carson was such a huge help. He directed me to which coverage would be best for me and saved me money. Thank you so much."
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Robert McDougall’s Team here in Grand Rapids ! "
Cujo
May 7, 2026
"Awesome company to deal with! Very helpful, and will do what they can to make everything easier for you."
"Thank you so much for the 5-star review of State Farm Agent Robert McDougall’s Team! We deeply appreciate your kind words here in Grand Rapids . "
S. M. Anthos
May 5, 2026
"Fantastic, friendly and helpful. Also very patient."
"Thank you for your kind review of State Farm Agent Robert McDougall’s Team. We appreciate it!"
Karie Hoffer
May 5, 2026
"Bruno was awesome!"
"Karie, thank you for your wonderful review of State Farm Agent Robert McDougall’s Team!"
RUTH ZUROSKE
April 29, 2026
"They were very helpful in going over options and coverage needed. Explained everything to make sure i was happy with the options we put in place. Carson was very helpful. Thank you Carson."
"Wow, thank you for the 5-star review, RUTH! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Cosmo Ligman
April 28, 2026
"Marc was fantastic. Not pushy and saved me a ton of money!"
"Thanks so much for the fantastic rating, Cosmo! We are so glad you had a positive experience with us here on State Farm Agent Robert McDougall’s Team. If there is anything we can do for you in the future, just give us a shout! "
Logan Staley
April 23, 2026
"Great team to deal with! Willing to help however they can."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Robert McDougall’s Team. "