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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Strang

John Strang

January 8, 2025

5  out of  5
rating by John Strang
"Todd was very professional and did an amazing job getting me the best rate."
We responded:
"We really appreciate you sharing this John! I will share with Todd! We do appreciate this! -Robert McDougall State Farm"
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Jose Reyes

January 8, 2025

5  out of  5
rating by Jose Reyes
"Jaylen was awesome to work with! Super friendly and really thorough with all my stuff. I really appreciate the way he helped me!"
We responded:
"Thank you so much Jose, I’ll share you feedback with Jaylen, it will make his day! We appreciate you! Robert McDougall State Farm"
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Omayra Mercado

January 3, 2025

5  out of  5
rating by Omayra Mercado
"Spencer was great, very knowledgeable on policies state farm has to offer! Very happy with my service :)"
We responded:
"Thank you so much for sharing your awesome feedback Omayra! We really appreciate it! -Robert McDougall State Farm"
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Christine McNichol

January 3, 2025

5  out of  5
rating by Christine McNichol
"Very helpful, answered all my questions highly recommend if you're in the market for insurance"
We responded:
"We’re thrilled to know you had such a good experience with us! Thank you so much!! -Robert McDougall State Farm"
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Ben Jachim

December 23, 2024

5  out of  5
rating by Ben Jachim
"Jaylen was great and helped me out a ton. Very informative and great with communication."
We responded:
"Great to hear, Ben! Thanks so much for sharing!! - Robert McDougall State Farm"
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Tiffany G

December 20, 2024

5  out of  5
rating by Tiffany G
"Jaylen is my new rep and he is absolutely amazing. He answered every question and was knowledgeable, he was professional and walked me through each step of the process while making sure I received the best price. I will definitely recommend him to others."
We responded:
"Thank you so much Tiffany for sharing your experience with our team! -Robert McDougall State Farm"
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Lyvia Butzow

December 17, 2024

5  out of  5
rating by Lyvia Butzow
"Great customer service. I felt like Spencer really listened and was easy to work with. He helped me change over my policy from a different state."
We responded:
"Oh Lyvia we can’t thank you enough for the kind words, welcome to Michigan! -Robert McDougall State Farm"
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Jarrett lyke

December 13, 2024

5  out of  5
rating by Jarrett lyke
"Todd is the GOAT. I felt no pressure in getting insurance for my car nor did he pressure me into add ons. He would explain add ons and let me think about it. Very patient, very understanding and worked with me with my problems. 10/10"
We responded:
"We love 10/10 Jarrett! Thank you so much for taking the time to share your experience! -Robert McDougall State Farm"
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Emily Dickson

December 12, 2024

5  out of  5
rating by Emily Dickson
"Patient, caring, and understanding. They take time to make sure I understand everything that is being explained"
We responded:
"Your kind words made our day Emily! Thank you so much for sharing! -Robert McDougall State Farm"
Profile photo of Jessica Keller

Jessica Keller

December 9, 2024

5  out of  5
rating by Jessica Keller
"Very helpful and willing to work with you on everything they can."
We responded:
"Thank you so much Jessica fit taking the time to share your experience with our insurance agency! -Robert McDougall State Farm"
Profile photo of Hudsen Hudsen Wier

Hudsen Hudsen Wier

December 6, 2024

5  out of  5
rating by Hudsen Hudsen Wier
"Very patient respectful and kind. Amazing experience and being a new buyer, Spencer was able and more than willing to walk me through and explain things I did not otherwise know."
We responded:
"Hudsen our team is so thankful for your kind words, we really appreciate them and you! -Robert McDougall State Farm"
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Peggy Hanson

December 4, 2024

5  out of  5
rating by Peggy Hanson
"I worked with Lizzy and it was such a great experience! They saved me so much and she was fantastic to work with! So glad I was referred to them"
We responded:
"Thank you so much Peggy for the kind words, we feel blessed you were referred to our agency as well! -Robert McDougall State Farm"
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Don Heaton

December 4, 2024

5  out of  5
rating by Don Heaton
"Robert and his staff were very helpful and got me my coverage in a very timely manner. Excellent communication!"
We responded:
"We can’t thank you enough Don for the kind words, we appreciate you choosing our agency! -Robert McDougall State Farm"
Profile photo of Nichole Austermiller

Nichole Austermiller

December 2, 2024

5  out of  5
rating by Nichole Austermiller
"I worked with Todd, and he was very patient and understanding which was helpful during the holiday season. Overall, we saved money with both our home and auto which always feels good during this time of year. I would definitely recommend Todd. Truth be told, we have been in contact with Todd since August of 2023, and at that time I know their rates came in like $20 cheaper. Not each month, but just overall. And I just couldn't justify the hassel of changing insurance for $20. However, periodically, Todd would reach out to us, but the greatest thing about it was he PERIODICALLY reached out. I know that can be subject, so I would say maybe 2 to 3 (I am honestly thinking 3 might be too high) times since August 2023. Most sales people will bombard you with phone calls and emails, but this was subtle, very subtle IMHO. That is just an example of how patient and understanding he is. Definitely a great experience working with Todd and State Farm."
We responded:
"Oh my goodness Nichole, thank you so much for taking the time to write about your experience with our agency! We love having you insured with us! -Robert McDougall State Farm"
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Catherine Ferguson

November 29, 2024

5  out of  5
rating by Catherine Ferguson
"We had a great experience with this Insurance Agency! Alisha worked very hard to get us exactly what we needed and we could not be happier with the experience."
We responded:
"Oh wow Catherine we really appreciate your kind words! -Robert McDougall State Farm"
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Amy Barhydt

November 28, 2024

5  out of  5
rating by Amy Barhydt
"I couldn’t be more impressed with Alisha Penar. She was kind, responsive, professional and made our experience a breeze. I highly recommend her!!!"
We responded:
"Thank you so much for the kind words Amy, the entire team appreciates them! - Robert McDougall State Farm"
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Donna Whiting

November 27, 2024

5  out of  5
rating by Donna Whiting
"Sydney you are a very amazing person. You do such a great job at your work."
We responded:
"We really appreciate you taking the time to share this awesome feedback Donna! -Robert McDougall State Farm"
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Marie

November 27, 2024

5  out of  5
rating by Marie
"Meghan was really helpful and very nice"
We responded:
"You sure put a smile on this teams face! Thank you for your kind words! -Robert McDougall State Farm"
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N Smith

November 27, 2024

5  out of  5
rating by N Smith
"Alisha G. is amazing! Very helpful, and trustworthy! Highly recommend!!"
We responded:
"Wow! Thank you so much for taking the time to share your feedback! -Robert McDougall State Farm"
Profile photo of Blaise Balczak

Blaise Balczak

November 22, 2024

5  out of  5
rating by Blaise Balczak
"Great top notch service from Robert and Todd at State Farm highly recommended them to everyone!😃"
We responded:
"We really appreciate you sharing your experience with our team Blaise! -Robert McDougall State Farm"
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Mike Burnison

November 18, 2024

5  out of  5
rating by Mike Burnison
"Spencer was a big help and continuously worked to get information over to me and provided multiple options for coverage along with detailed quotes to review. Thank you for all of the help with our new home and auto policies!"
We responded:
"Thank you so much Mike for all the kind words and sharing how we love to help with home and auto insurance! -Robert McDougall State Farm"
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Emily Gray

November 18, 2024

5  out of  5
rating by Emily Gray
"Progressive had gradually increased my insurance to almost 300 dollars a month. Rob helped me get my bill down to 60 for the same coverage and then some! I'm very pleased with their customer service and will be doing all of my insurance thru this agency from now on."
We responded:
"Welcome to our agency Emily! We love having you join us and saving you money! -Robert McDougall State Farm"
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Maggie P

November 13, 2024

5  out of  5
rating by Maggie P
"Love this agency! Thanks Todd for taking care of my insurance needs!!"
We responded:
"Thank you so much for the kind words Maggie, we really appreciate you taking the time to share, we love helping with all kinds of insurance! -Robert McDougall State Farm"
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Lexie Zuno

November 11, 2024

5  out of  5
rating by Lexie Zuno
"Had an amazing experience with Alec B at State Farm. I was feeling really anxious about getting car insurance, but he was incredibly patient and took the time to walk me through the entire process. He answered all my questions, explained everything clearly, and helped me find the best coverage for my needs. Highly recommend their services!"
We responded:
"Oh wow Lexie! Your kind words made our day, we love helping with car insurance and any other insurance needs! -Robert McDougall State Farm"
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Frederick Royce

November 11, 2024

5  out of  5
rating by Frederick Royce
"Robert McDougall is an extraordinary insurance agent. He takes great pride in giving personal attention to every detail. I recommend him to all my friends and clients"
We responded:
"Wow Fred, thank you so much for the kind words, we love having you as our customer and so appreciate all your referrals! -Robert McDougall State Farm"