Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Pennell

Chris Pennell

August 28, 2025

5  out of  5
rating by Chris Pennell
"Everything was perfect"
We responded:
"Wow Chris! Thank you for sharing your experience when our team! -Robert McDougall State Farm"
Profile photo of Ashlynn McCool

Ashlynn McCool

August 28, 2025

5  out of  5
rating by Ashlynn McCool
"5 stars because Marc Miles was amazing at helping us transition from the insurance we've had for 16 years to State Farm! From start to finish Marc answered all of our questions (i had a lot), worked up a quote that fit everything we [needed] & more and still managed to save us a ton of money, and he got us all set up to transition to our new policy with State Farm. Marc was patient, attentive & kind throughout the entire process. He was invested in US and what we needed out of State Farm, not just a guy trying to coax us to purchase insurance. It was a great experience and made us very confident in our choice to make the change. Thank you Marc & State Farm. We appreciate you! -The McCool Family"
We responded:
"Thank you so much Ashlynn! We will share your amazing feedback with Marc and the whole team! It made our day! -Robert McDougall State Farm"
Profile photo of Annalesia

Annalesia

August 28, 2025

5  out of  5
rating by Annalesia
"great service helped with everything got me fairly cheap insurance!"
We responded:
"We really appreciate you sharing, we love our cheap rates and great coverage! -Robert McDougall State Farm"
Profile photo of Chloe Brinkert

Chloe Brinkert

August 22, 2025

5  out of  5
rating by Chloe Brinkert
"Sydney was super helpful with finding my new insurer, even though I wasn’t in her system. She asked the right questions to figure out where I needed to go. Really appreciated how easy she made the process!"
We responded:
"Thank you Chloe! We really appreciate you taking the time to share your experience with our team! We love having you insured with us! -Robert McDougall State Farm"
Profile photo of Trever Corey

Trever Corey

August 22, 2025

5  out of  5
rating by Trever Corey
"Marc helped me I sure my bike and truck with plenty of other policy’s for what I was paying before"
We responded:
"Thank you Trever! We love that you chose our team to work with! Welcome! -Robert McDougall State Farm"
Profile photo of Shirley DeBat

Shirley DeBat

August 21, 2025

5  out of  5
rating by Shirley DeBat
"Dealing with Brent Gates was very positive! He did a great job with explaining everything!"
We responded:
"Thank you so much Shirley for sharing your experience with our team! We love having you as our customer! -Robert McDougall State Farm"
Profile photo of Erick Sanchez

Erick Sanchez

August 21, 2025

5  out of  5
rating by Erick Sanchez
"He was great very helpful nice n gets the job done fast."
We responded:
"Thank you so much Erick! We love having you at our agency! -Robert McDougall State Farm"
Profile photo of Joe Wegehaupt

Joe Wegehaupt

August 21, 2025

5  out of  5
rating by Joe Wegehaupt
"Very easy process to move our policies to MI"
We responded:
"Thank you Joe! Welcome to Michigan and our agency! -Robert McDougall State Farm"
Profile photo of Elizabeth Powers

Elizabeth Powers

August 19, 2025

5  out of  5
rating by Elizabeth Powers
"Everything was explained in easy to understand detail. It was a great experience! I highly recommend."
We responded:
"Wow Elizabeth! Thank you so much for your kind words! We love having you as our customer! -Robert McDougall State Farm"
Profile photo of Rariany Babilônia

Rariany Babilônia

August 19, 2025

5  out of  5
rating by Rariany Babilônia
"I did my car insurance with Spencer, great communicator, explined everything to me in a easy way to understand, got me a good insurance rate and lower than what I had with other insurance. I would recommend them for sure. Thank you Spencer for all your help!"
We responded:
"Thank you so much Rariany! I’ll share your kind words with Spencer! We love that we could save you money and provide great insurance! -Robert McDougall State Farm"
Profile photo of Phil Dyer

Phil Dyer

August 15, 2025

5  out of  5
rating by Phil Dyer
"Had some confusion on an existing bill and needed help adding a new vehicle and they resolved everything in a day! Very happy"
We responded:
"Thank you so much Phil! We love helping in every way we can! -Robert McDougall State Farm"
Profile photo of Kaitlyn Quada

Kaitlyn Quada

August 15, 2025

5  out of  5
rating by Kaitlyn Quada
"Sydney was the sweetest girl to work with! She made everything so easy!"
We responded:
"Thank you Kaitlyn! We really appreciate you and your kind words! -Robert McDougall State Farm"
Profile photo of Jamie Carmoney

Jamie Carmoney

August 8, 2025

5  out of  5
rating by Jamie Carmoney
"I originally worked with Brent who was great. Went back and forth to get me the cheapest rate. When I was ready to put it into motion Brent was out of the office so Jaylen called me and hooked me up. They’re both really great and easy to work with. Go the extra mile to make sure you’re getting the best rate and bang for your buck."
We responded:
"Thank you so much Jamie for all the stars! We really appreciate you taking the time to share! -Robert McDougall State Farm "
Profile photo of Joshua Willcox

Joshua Willcox

August 8, 2025

5  out of  5
rating by Joshua Willcox
"We had a great experience working with Jaylen on our home and auto insurance. He was super friendly and professional and made the process really easy!"
We responded:
"Oh thank you SO much Joshua! We know insurance can be complicated but we try to keep it simple and provide the coverage you need! We appreciate you taking the time to share! -Robert McDougall State Farm"
Profile photo of Shaya Buege

Shaya Buege

August 6, 2025

5  out of  5
rating by Shaya Buege
"Can’t say enough about this company! They continue to go above and beyond with everything I need! Joanne is such an amazing agent! Would recommend Robert McDougall State Farm to EVERYONE!!!"
We responded:
"Oh wow! Thank you so much Shaya! We can’t tell you how much we appreciate your kind words! We love helping people and I can’t wait to share with Joanne! -Robert McDougall State Farm"
Profile photo of Marissa Hemmes

Marissa Hemmes

August 5, 2025

5  out of  5
rating by Marissa Hemmes
"Marc helped me out so much in getting me all set up with auto insurance, as well as getting more life insurance. He did great at explaining the options that were best fit for my finacial situation. I highly recommend going through Marc for any of your needs."
We responded:
"Thank you so much Marissa! We really appreciate your kind words and that you chose our agency to provide the right insurance for you! -Robert McDougall State Farm"
Profile photo of Michelle Clark

Michelle Clark

August 4, 2025

5  out of  5
rating by Michelle Clark
"He found me a cheaper rate and got the paperwork right to me waited for me to sign it thanks so much"
We responded:
"Thank you so much Michelle! We love how much cheaper our rates are and that you chose our agency! -Robert McDougall State Farm"
Profile photo of Ronda MacInnes

Ronda MacInnes

July 31, 2025

5  out of  5
rating by Ronda MacInnes
"My experience with Brent was amazing. He was very informative and helped me understand my new policy. Thank you for the excellent service! Ps: You deserve a raise!"
We responded:
"Thank you Ronda! I will share with the boss the idea of a raise 😂😁. Thank you so much for the kind words! -Robert McDougall State Farm"
Profile photo of Taylor Rajter

Taylor Rajter

July 31, 2025

5  out of  5
rating by Taylor Rajter
"Jaylen was an absolute joy to talk to. He reached out to me with an offer that would enhance my benefits with State Farm at practically the same price I was paying per month. He even helped me checked off some things on my to do list after we finished with the offer since I had recently moved and needed to update my account anyway. Very nice conversationalist!"
We responded:
"Oh wow Taylor! Thank you so much for the kind words, we always try to find the best insurance coverage at the best price! Thank you for taking the time to share your experience! -Robert McDougall State Farm"
Profile photo of Chris Hayes

Chris Hayes

July 31, 2025

5  out of  5
rating by Chris Hayes
"Great experience, patient and very help"
We responded:
"Thank you Chris! We love you had such a great experience with our team! -Robert McDougall State Farm"
Profile photo of Anna McMartin

Anna McMartin

July 30, 2025

5  out of  5
rating by Anna McMartin
"Marc was super helpful throughout this entire process. 10/10"
We responded:
"Thank you, Anna!!! :-) -Robert McDougall State Farm"
Profile photo of Michael Graham

Michael Graham

July 29, 2025

5  out of  5
rating by Michael Graham
"My husband and I received great service from Brent. He was very friend and efficient. Thank you again!"
We responded:
"Thank you, Michael! Thank you for the kind words! -Robert McDougall State Farm"
Profile photo of Nick Bareman

Nick Bareman

July 28, 2025

1  out of  5
rating by Nick Bareman
"Useless once you have a claim"
We responded:
"Oh I am so sorry to see this Nick. Our agency helps in every way we can when it comes time to process a claim. As you know, claims decisions aren’t made at the agency level and State Farm very much looks for ways to provide coverage. Sometimes there just isn’t a way to approve a claim that isn’t provided in the policy, it helps us protect all State Farm policy holders from paying claims that aren’t covered. I hope we can provide you with superior customer service in the future. -Robert McDougall State Farm"
Profile photo of Kali Trevino

Kali Trevino

July 28, 2025

5  out of  5
rating by Kali Trevino
"Great help!"
We responded:
"Thank you Kali! We very much appreciate your kind words and taking the time to share! -Robert McDougall State Farm"
Profile photo of Courtney Cella

Courtney Cella

July 25, 2025

5  out of  5
rating by Courtney Cella
"I'd put 10 stars if I could! If you haven't met Brent, then you are missing out. I recently switched to geico and was supposed to have full coverage insurance ect. Brent text me and something told me to answer. Brent went through the "new geico" policy and I realized I got scammed. Brent got me a new policy with what I actually needed and more for nearly the same price. My family is extremely grateful for him and his kindness and honesty. Thanks Brent! I owe you one!"
We responded:
"Oh wow Courtney! I will share this wonderful review with Brent! We really appreciate you taking the time to share your kind words! We love 10 stars! -Robert McDougall State Farm"