Robert McDougall

Here's just another example of why you need an actual agent who cares about you, rather than poking buttons on a website to buy your policy... You may wonder why we ask, "Do you have anyone else living in your home with you?" when all you want is a car policy. The truth is, we ask because we CARE! Since the new law change in June 2020 there is no longer any medical coverage (PIP) for unmarried couples unless they are both listed as "named insured" on the policy. Let us help you make sure your loved ones are safe. (¡Se habla Español!)

Looking for an agent in Michigan? You've found him! First, I am a proud dad to six beautiful kids (TWO that are driving now--I can hardly believe it!!). My wife and I live here in Grand Rapids and home school our kids. We are involved in the community and attend church on the NE side of Grand Rapids. We are passionate about foster care and adoption. We’ve fostered over ten kids in the last ten years and in the process we were blessed with three boys to adopt! (Adoption blesses both the kids and the families they are a part of.)

My career background is in banking, which I loved. But running my own State Farm Insurance agency not only lets me help people in investing and retirement planning like I had done for years, but also in the areas of auto insurance policies, business planning, life insurance, homeowners policies, and a hundred other ways!

If you’re not yet one of our customers, then the question you’re here to find the answer to is, “Why should I choose to work with you?” The answer can be found in reading our reviews! Here are some direct quotes from our customers:

• very professional and knowledgeable

• helped us get better insurance (than our policy at the time) for a better price

• was primarily looking for savings - which I found here - but also received much more personal service than my previous provider

• met and exceeded all of my expectations when it comes to professionalism, care, time, and saving money

• never felt pushed to buy something and felt as though they genuinely cared about my wants and needs

• they made the process of starting a home and auto bundle so smooth and answered all of my questions

• great friendly customer service

• explained what my policies cover in a way that I can understand

• highly recommend this incredibly professional, caring team

• he walked me through the coverages that I needed and even saved me money

And this one, which came in recently and is especially meaningful to me:

• Robert genuinely cares about your needs and what is good for your family. Unlike other insurance companies, you are treated like family and not just a customer.

In short, my team and I are dedicated to taking care of our customers. And we don't just work with customers in Grand Rapids and nearby Newaygo, Beechwood, Noordeloos, Holland, Kentwood, Wyoming, Grandville, Forest Hills, Muskegon, Walker, Ada, Plainfield, Cannonsburg, Holland, Zeeland, Macatawa, Overisel, Filmore, and Comstock Park... but we actually have customers but ALL OVER Michigan (including many in Kalamazoo and Portage)! That's because we don't just focus on providing you with a great value on auto, home, life, and even business insurance--but we also provide help and support for all the expected and unexpected life milestones and bumps along the way.

Are your kids just starting to drive? Are your grands starting college soon? Planning your retirement? We are here to support you! We pride ourselves in making a difference in the lives of our State Farm customers.

But, don’t take my word for it. Read our reviews on your own. We’re proud to be known as the agency that genuinely cares! Give us a call or stop in today. We've got a cup of coffee waiting for you! Come visit us!